Frequently asked questions
Our sales team will always be happy to advise you, on the telephone numbers or e-mail addresses listed in the Contacts, but we will still list some frequently asked questions here.
I would like to liven up the packaging design for some of my products, or alternatively I need to create a completely new design. To what extent are you able to help me?
Thanks to reliable and tried-and-tested external graphic artists, whom we contact in similar situations, we can take care of the modernization or creation of your design from start to finish.
Can you advise me on the best choice of dimensions or material for my packaging?
We will also be happy to help with this issue, and we will use our experience to recommend both the most suitable dimensions, and the material, according to the product to be packaged.
How do you pack the products before sending?
Paper bags and shopping bags are packed on palettes with an 80 x 120cm base, usually in cardboard boxes. They're fixed and secured on the palette with cardboard edges and stretch film. The paper sacks are packed on palettes with a base of up to 120 x 120 cm, on which they are laid loosely; they're then pressed down, covered with a wooden lid and tied together, and they're wrapped in stretch film just before sending, thanks to which we prevent the supplied sacks becoming moist.
Can you arrange the transport of goods to my company?
Yes – in the vast majority of cases, transport to your production plant or business premises is arranged with the help of our contractual partners. Given the fact that our customers are scattered around all of Europe and beyond, we're very experienced in this regard and we're capable of very fast responses for long distances, and the earliest possible delivery.
Do you have the necessary certification for the food industry?
Our clients include major European mills and sugar factories,which regularly request all the necessary certification for the food packaging sector, so nothing will surprise us in this regard.
Are you certified for medicine packaging?
Yes, for most of the products we offer we fulfil the conditions for medicine packaging (pharmaceuticals).
What is the minimum order?
Usually, the minimum amount for an order is 1 palette of goods. However, this is highly relative, and the best approach is to get in touch with out sales team, which will try to find a compromise that will lead to both sides' satisfaction.